“You’re Only as Good as Your Shoppers”

The Professionals Behind the Insights

At Silver State Secret Shoppers, we believe that high-quality evaluations require high-caliber professionals. Unlike many mystery shopping companies that rely on part-time 1099 contractors with little training or accountability, we take a different approach. Our shoppers are experienced professionals, carefully selected and thoroughly trained to deliver accurate, detailed, and reliable evaluations that businesses can trust.

A view of the Hoover Dam.

Meet the Team

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    Robert Clymer

    CEO

    Robert is a former Special Agent of the FBI and the license holder for Sin City Private Investigators, dba Silver State Secret Shoppers. As an FBI Agent, Robert worked complex White Collar, Organized Crime, Fugitive and Terrorism cases.  After retirement, Robert founded Sin City Private Investigators.  With the founding of Silver State Secret Shoppers, Robert has paved the way to help small businesses and major brands the ability to utilize Mystery Shoppers in the State of Nevada and providing them unbiased operational insights to effectively manage and operate their businesses.


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    Regine Trippler

    DIRECTOR

    Regine has owned sucessful businesses in Germany and has worked as an Operations Manager of a small hotel located in the Convention Center area of Las Vegas.  She is now the Operations Manager of our Mystery Shopping activities and is a co-Director of Sin City Private Investigators. She is an adept Operations Manager with a well-rounded skill set in problem-solving, communications, organization and motivation of others.

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    Bonnie

    CUSTOMER RELATIONS & COVERT QUALITY CONTROL SPECIALIST

    Bonnie has an impressive resume as an accomplished actress. Her acting skills make her an ideal candidate for complex Mystery Shops that require her unique skills set. There is not a situation that she cannot handle.

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    Hayley

    INVESTIGATIVE ASSISTANT & COVERT QUALITY CONTROL SPECIALIST

    Hayley has a Bachelor’s Degree in Criminal Justice and is a key asset to our private investigative firm, Sin City Private Investigators. She has an impressive eye for detail and values hard work. Nothing gets past her and she will ensure every Client is satisfied with our work.

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    Raushan

    COVERT QUALITY CONTROL SPECIALIST

    Raushan was the co-owner of Defense Corp, LLC in Michigan. After moving to Las Vegas, Raushan joined our team as a valued Investigator and Mystery Shopper. He specialized in covert audio and video recordings. Raushan gets the job done!

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    Julio

    COVERT QUALITY CONTROL SPECIALIST

    Julio speaks and writes Spanish fluently. His career focus has been in the Mystery Shopping field since 1997. With his 25+ years of Mystery Shopping experience he has quickly become an invaluable member of our team.

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    Timothy

    COVERT QUALITY CONTROL SPECIALIST

    Timothy is a retired LVMPD Narcotics Detective with over 22 years experience. His work as a Narcotics Detective led to one of the largest International drug and corruption cases in Las Vegas history. He is a respected member of our team.

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    Sabrina

    COVERT QUALITY CONTROL SPECIALIST

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    Hakeem

    COVERT QUALITY CONTROL SPECIALIST

    Hakeem is a former Detroit Police Homicide Detective. After moving to Las Vegas and joining our team, Hakeem has become a valuable asset as an Investigator and as a Mystery Shopper. He specializes in covert video and audio recordings of his Mystery Shopping. His shops are done in the most efficient, accurate and meticulous manner.

The Silver State Difference

When you choose Silver State Secret Shoppers, you’re not just getting mystery shopping services, you’re gaining a trusted partner committed to helping your business thrive. Our professional shoppers are an extension of your quality assurance team, providing the insight and expertise necessary to elevate customer experiences and operational efficiency.

Don’t settle for part-time gig workers when it comes to evaluating the success of your business. Trust the professionals at Silver State Secret Shoppers to provide the depth of insight you need to stand out in Nevada’s competitive market.